Business relationship
Current use unconfirmed
Customer tracking, project management and customer service across a territory of 44 countries, replacing Word, Excel and Outlook including a single shared service inbox, with a later move to cloud hosting
2020 is the stated cloud migration year; the page also gives 2013 for adding the service module. User count is absent. An integration partner is named for a field service platform rather than for the CRM itself.
A source documents an implementation. Check its date and scope; ongoing use is separate.
Provider customer story states that the packaging machinery distributor replaced office documents and a shared inbox with the provider's sales and service products, later adding a service module and migrating to cloud hosting.
Current use not independently confirmed
A source may describe one project, facility, department or point in time. It does not automatically establish company-wide adoption or ongoing use. Source dates and project dates do not establish ongoing use.
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