Zendesk's customer story documents Box using Zendesk customer service platform for customer-support queues, service-level tracking and integrated support channels.
- Source type
- Provider case study
- Published
- Date not recorded
- Last checked
- 2026-09-15
Business relationship
Box uses Zendesk
Documented implementation
View evidence · 1 source
Current use unconfirmed
The relationship
Product or service
Project & usage scope
Customer-support queues, service-level tracking and integrated support channels
Provider-authored evidence documents source-time use, not independently verified ongoing use. Scope is limited to the team or workflow described; no deployment or publication date is inferred.
Evidence
Documented implementationA source documents an implementation. Check its date and scope; ongoing use is separate.
What the evidence tells us
Current use not independently confirmed
A source may describe one project, facility, department or point in time. It does not automatically establish company-wide adoption or ongoing use. Source dates and project dates do not establish ongoing use.
Record information
- Offering type
- Software
- Record origin
- Starter import