Business relationship

Cebuana Lhuillier uses Zendesk

Documented implementation View evidence · 1 source

Current use unconfirmed

The relationship

CustomerCebuana Lhuillier uses

ProviderZendesk

Product or service

Zendesk customer service platform customers

Help Desk Software

Project & usage scope

Unified financial-service customer inquiries and automated support workflows

Provider-authored evidence documents source-time use, not independently verified ongoing use. Scope is limited to the team or workflow described; no deployment or publication date is inferred.

Evidence

Documented implementation

A source documents an implementation. Check its date and scope; ongoing use is separate.

Cebuana Lhuillier achieves 90% CSAT and 70% NPS with Zendesk Suite

Zendesk's customer story documents Cebuana Lhuillier using Zendesk customer service platform for unified financial-service customer inquiries and automated support workflows.

Source type: Provider case study
Published: Date not recorded
Last checked: 2026-09-15

What the evidence tells us

Current use not independently confirmed

A source may describe one project, facility, department or point in time. It does not automatically establish company-wide adoption or ongoing use. Source dates and project dates do not establish ongoing use.

Record information

Offering type: Software
Record origin: Starter import