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- Call Center SoftwareProvider
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Browse mapped relationships (5)
- Puzzel provides to Fjordkraft · Puzzel cloud CX platform with workforce management, satisfaction measurement and an internal generative AI chatbot · Contact-center service for three brands using Puzzel, with workforce management and customer-satisfaction measurement. An internal chatbot is described without assuming every internal tool is supplied by Puzzel.
- Puzzel provides to Telmore · Puzzel Conversational Intelligence · Automated call tagging for 80 customer service agents, replacing a manual tagging process
- Puzzel provides to Newmarket Holidays · Puzzel Contact Centre Suite with Conversational Intelligence and Case Management · 60 to 70 staff trained and deployed across telephony, case management and callback, with a payment card compliance solution added, replacing the existing telephony system and contact centre platform
- Puzzel provides to Sparebanken Norge · Puzzel Contact Centre Suite with Workforce Management and Customer Insight · Omnichannel contact centre across phone, email and chat, replacing a previous contact centre solution the bank describes as lacking digital-era functionality
- Puzzel provides to Yourhosting · Puzzel cloud CX platform with Conversational Intelligence · Contact centre operations reported as achieving a 10 per cent efficiency increase at the same staffing level
Puzzel Customer List
Customers documented in our sources; not a complete or necessarily current customer list.
Providers used by Puzzel
| Customer | Provider | Product / service | Category | Evidence | Source |
|---|---|---|---|---|---|
| No relationships match these filters. | |||||
Puzzel customers
Vendors & technology
Who does Puzzel use?
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Recorded customers
Who uses Puzzel?
Products & services from Puzzel
- Puzzel cloud CX platform with Conversational Intelligence customers
- Puzzel cloud CX platform with workforce management, satisfaction measurement and an internal generative AI chatbot customers
- Puzzel Contact Centre Suite with Conversational Intelligence and Case Management customers
- Puzzel Contact Centre Suite with Workforce Management and Customer Insight customers
- Puzzel Conversational Intelligence customers