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Browse mapped relationships (18)
- Dialpad provides to EF Education First · Dialpad Connect, Meetings, Support and Sell · Call centre agents, sales and customer service teams across voice, email and text, integrated with Salesforce and Azure, consolidating four separate communication platforms and replacing manual spreadsheet reporting and desk phones
- Dialpad provides to Beacon Mobility · Dialpad Connect and Dialpad Support · Customer and operational call handling using Dialpad Connect and Support; 27 New England offices are described as deployed. Corporate employee and vehicle totals are not software seat counts.
- Dialpad provides to Austin FC · Dialpad Connect, Dialpad Sell and Dialpad Agentic AI · An AI agent handling event, match day, ticketing and parking enquiries for a stadium serving about 20,000 fans, replacing manual call management previously handled by one person, with a stated 68 per cent deflection rate
- Dialpad provides to Crunchbase · Dialpad Connect · Distributed sales and service teams use Dialpad to communicate with customers and prospects; the brief provider story does not specify agent counts or contact-center modules.
- Dialpad provides to PS Logistics · Dialpad Support and Dialpad Connect · Driver support and recruiting calls across operating companies, with caller recognition and workflow integration; truck totals describe fleet scale rather than software users.
- Dialpad provides to Wind River Environmental · Dialpad Connect and Support with Alerts, expert IVR workflows, AI Scorecards and workforce management · Contact centre quality assurance and workforce management, replacing Playvox for workforce management and manual weekly QA review
- Dialpad provides to ConstructConnect · Dialpad Sell with AI Live Coach Cards, AI Scorecards, call recording and analytics · High-volume sales and customer-success calling with coaching, recording and analytics; includes a 160-person content team. Overall corporate headcount is not asserted as licensed seats.
- Dialpad provides to Deputy · Dialpad Connect, Support and Sell · 126 users across seven worldwide offices, replacing a previous phone system described as unreliable
- Dialpad provides to BNamericas · Dialpad Connect · 50 seats across cross-functional teams serving 700 clients, with virtual numbers in the United States, Mexico, Brazil and Chile, integrated with Salesforce, Outreach and Clari, replacing a previous telephony platform
- Dialpad provides to James River Equipment · Dialpad Connect with two-way screen sharing · Parts and service customer calls with transcripts, recaps and Salesforce logging, replacing legacy telephony. Corporate employee and location totals are not confirmed deployment counts.
- Dialpad provides to Shopmonkey · Dialpad contact-center platform · A support team restructured so that all first-tier agents handle phone, chat, email and web tickets together, replacing Intercom's voice, chat and email platform
- Dialpad provides to Hopper Healthcare · Dialpad Support and Connect with AI CSAT, AI Scorecards and AI transcription · Patient contact-center workflows, with a Phoenix center of excellence and a described initial go-live at headquarters and the Core Institute; conversational intake and human escalation support patient access.
- Dialpad provides to CureMint · Dialpad Connect · Voice communication serving more than 700 dental office customers, with simultaneous ringing, intelligent routing and automatic logging to Salesforce, replacing a previous voice system
- Dialpad provides to RealtyNinja · Dialpad Connect with AI transcription and real-time agent assistance · All inbound and outbound customer support calls, with the team distributed across Canada, the Philippines, Brazil and Mexico, replacing a phone system that dropped calls and had poor quality
- Dialpad provides to Jungle Disk · Dialpad Connect and Dialpad Meetings · The main company number and all sales and customer phone lines, replacing 8x8
- Dialpad provides to Healthvana · Dialpad Connect with AI voicemail transcription, analytics and business SMS · Patient phone support covering voicemail coordination, call analytics and text messaging, replacing a basic phone service with manual voicemail management
- Dialpad provides to Big Brothers Big Sisters Lone Star · Dialpad Connect with business text messaging, video, team messaging and AI transcription · Mentor, parent and participant communications with Salesforce call/text logging and agent analytics. Children served are beneficiaries, not software users.
- Dialpad provides to LeadSigma · Dialpad Connect · Outbound sales prospecting and inbound call routing with custom phone trees; the company's report volume is not a software deployment measure.
Dialpad Customer List
Customers documented in our sources; not a complete or necessarily current customer list.
Providers used by Dialpad
| Customer | Provider | Product / service | Category | Evidence | Source |
|---|---|---|---|---|---|
| No relationships match these filters. | |||||
Dialpad customers
Vendors & technology
Who does Dialpad use?
No vendor relationships match these filters. This does not mean the organization has none.
Recorded customers
Who uses Dialpad?
Dialpad Connect and Dialpad Support
Dialpad Connect, Dialpad Sell and Dialpad Agentic AI
Dialpad Connect
Dialpad Support and Dialpad Connect
Dialpad Connect and Support with Alerts, expert IVR workflows, AI Scorecards and workforce management
Dialpad Sell with AI Live Coach Cards, AI Scorecards, call recording and analytics
Dialpad Connect, Support and Sell
Dialpad Connect
Dialpad Connect with two-way screen sharing
Dialpad contact-center platform
Dialpad Support and Connect with AI CSAT, AI Scorecards and AI transcription
Products & services from Dialpad
- Dialpad Connect customers
- Dialpad Connect and Dialpad Meetings customers
- Dialpad Connect and Dialpad Support customers
- Dialpad Connect and Support with Alerts, expert IVR workflows, AI Scorecards and workforce management customers
- Dialpad Connect with AI transcription and real-time agent assistance customers
- Dialpad Connect with AI voicemail transcription, analytics and business SMS customers
- Dialpad Connect with business text messaging, video, team messaging and AI transcription customers
- Dialpad Connect with two-way screen sharing customers
- Dialpad Connect, Dialpad Sell and Dialpad Agentic AI customers
- Dialpad Connect, Meetings, Support and Sell customers
- Dialpad Connect, Support and Sell customers
- Dialpad contact-center platform customers
- Dialpad Sell with AI Live Coach Cards, AI Scorecards, call recording and analytics customers
- Dialpad Support and Connect with AI CSAT, AI Scorecards and AI transcription customers
- Dialpad Support and Dialpad Connect customers